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Effective Date: May 6, 2026

VA Clean Pros values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website or services.

1. Information We Collect

We may collect the following information when you contact us, request a quote, or book a service:

• Full name

• Phone number

• Email address

• Property address

• Payment information

• Service details and preferences

• Communication history

We may also collect website usage information such as IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information to:

• Schedule and manage cleaning appointments

• Process payments

• Send appointment confirmations and reminders

• Provide customer support

• Improve our services and website

• Send promotional offers and updates

• Respond to inquiries and requests

3. SMS & Email Communications

By providing your contact information, you agree to receive:

• Appointment reminders

• Booking confirmations

• Service updates

• Promotional text messages and emails

Message and data rates may apply. You can opt out anytime by:

• Replying STOP to SMS messages

• Clicking the unsubscribe link in emails

4. Sharing of Information

VA Clean Pros does not sell, rent, or trade your personal information.

We may share information with trusted third-party providers only when necessary to:

• Process payments

• Send communications

• Operate scheduling systems

• Improve business operations

These providers are required to keep your information secure and confidential.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission or storage method is 100% secure.

6. Cookies & Website Tracking

Our website may use cookies and tracking technologies to:

• Improve website performance

• Analyze visitor activity

• Enhance user experience

• Support marketing and advertising efforts

• You may disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. VA Clean Pros is not responsible for the privacy practices or content of those websites.

8. Your Rights

You may request to:

• Access your personal information

• Correct inaccurate information

• Remove your information from our systems

• Opt out of marketing communications

To make a request, contact us using the information below.

9. Children's Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

VA Clean Pros may update this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or your information, please contact:

VA Clean Pros
📧 [email protected]
📞 240-901-4240
📍 8401 Mayland Dr. Ste A, Richmond VA 23294